Collision Center BMW of Columbia is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a Customer Service Representative to our team.
In addition to competitive pay, we offer our associates the following benefits:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Basic job duties...
- Confirming appointments
- In process vehicle customer updates - 3 time per week
- Greeting and receiving guest marking vehicle at drop off
- CSI follow up calls
- Manage ARMS (Automotive Rental Management System) for insurance paid rental vehicles
- Other administrative duties may be assigned by manager
Qualifications...
.
- Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
- Must have direct knowledge of CDK and have CCC ONE experience.
- Ability to work independently and be self-motivated.
- Great attitude with high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Strong attention to detail.
- Ability to work well in a process driven environment.
- Outstanding communication skills, both verbal and written.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism. teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer.
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